[02] · TYPEVOICE — SUPPORT● HELLO@TYPEVOICE.APP · 1 BUSINESS DAY

Need a hand?

Send us a note — bug reports, feature requests, subscription questions, anything else. A human reads every email and usually replies within one business day.

CONTACT
● ON-DEVICE

When reporting a bug, please include your iPhone model, iOS version, and TypeVoice app version (Settings ▸ About).

Submitting opens your default mail app with the message pre-filled. Review it, then hit send.

QUICK FIXES
● ON-DEVICE
◇ COMMON FIXES

Most things resolve in under a minute.

Keyboard isn't in the long-press menu

Add it under Settings ▸ General ▸ Keyboard ▸ Keyboards ▸ Add New Keyboard…, then enable Allow Full Access on the TypeVoice row.

Microphone permission was denied

Re-grant under Settings ▸ Privacy & Security ▸ Microphone. iOS remembers a prior deny until you toggle it back on.

Dictation hangs

Long-press 🌐, switch to a different keyboard, then back to TypeVoice. Resets the keyboard process when it gets stuck.

Wrong target language for Hold-to-Translate

Set it in the iOS Translation system settings — TypeVoice routes through Apple Translation, which respects your system pair.

Cancel a subscription

On iPhone: Settings ▸ Apple ID ▸ Subscriptions ▸ TypeVoice Pro. You keep Pro until the current period ends.

Request a refund

Apple handles refunds. Visit reportaproblem.apple.com and pick the TypeVoice charge.